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    Information, Communication & Technology

    To enable the KOBWA to have technology systems and business processes that enable business efficiencies, there is an IT Section within the Organisation. IT on the other hand is responsible for implementing and overseeing IT policy, management of all IT assets, and resources. Management of the document management systems. Offering advice to the organization on business solutions, and enforcing the provision of efficient and quality service by the IT department to all other departments within KOBWA. All the above is done to have real time accurate information, integration of information management and efficient business processes.

    Within the IT, there is an Information management & Document Control, often referred to as Document Management Systems (DMS), wherein it uses of a computer system and software to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner. It incorporates document and content capture, workflow, document repositories, COLD/ERM, and output systems, and information retrieval systems. Also, the processes used to track, store and control documents.

    It provides some of the most basic functionality to content management, imposing controls and management capabilities onto otherwise “dumb” documents. This makes it so that when you have documents and need to use them, you are able to do so. Some of the key features in document management include:

    • Check-in/check-out and locking, to coordinate the simultaneous editing of a document so one person’s changes don’t overwrite another’s
    • Version control, so tabs can be kept on how the current document came to be, and how it differs from the versions that came before
    • Roll-back, to “activate” a prior version in case of an error or premature release
    • Audit trail, to permit the reconstruction of who did what to a document during the course of its life in the system
    • Annotation and Stamps,